What are your Customer Support hours of operation? May 15, 2019 19:32 Updated Follow We’re available Monday through Friday from 9am-10pm EST. Related articles Do you offer phone support? What if I have questions about my order? How do I get in touch? How do I chat with your support team? How do I cancel my crate or change my shipping information? Veteran Support (please click here to read) Comments 0 comments Please sign in to leave a comment.