What are your Customer Support hours of operation? March 16, 2020 14:40 Updated We’re available Monday through Friday from 9 am -5 pm EST. Related articles Do you offer phone support? What if I have questions about my order? How do I get in touch? How do I chat with your support team? How do I cancel my crate or change my shipping information? How do I reach you by email for support? Comments 0 comments Please sign in to leave a comment.