1 month and 1 quarter membership plans can be ended by disabling your auto-renewal anytime. 6 and 12 month (long-term) memberships are a commitment from us at Crate Club to you in return for a discount upfront.
If you disable the auto-renewal in the middle of your long-term plan, you will continue to receive Crates for the length of the commitment that was signed up for, and the membership will only close at the end of your chosen commitment.
Please take note: we have to process memberships by the 1st of each month in order to make sure we can package, label and ship all of the Crates by around the 20th. You are billed on the 1st of each renewal month. Crates that are already in process cannot be halted.
Connect with one of our experts if you need to talk about your commitment, or if there is anything we can do to make your Crates better!
If you have any further questions, you can contact us through email or via live chat.